We understand things happen, we still thank you for your support.

*Items purchased at 50% off are final sale and may contain minor manufacturing defects

*Price adjustments are not accepted on any product purchased from any date. Discounts cannot be transferred from a current sale to your previous purchase.

*Discount codes cannot be combined

*Replacement Little Rocker Memory Pads are Non-Returnable.

*Ball Pits and Little Splash Playsets are Non-Returnable.

*Customers must update their shipping address within 24 hours of placing an order if needed. Lily and River is not responsible for packages delivered to the incorrect address. We will ship to the address entered for the order, so be sure to double check it is correct! Packages delivered to an incorrect address (when it is the customers fault) will not be eligible for a refund or offered replacements.

For everything else,

1) - Full product refund up to 14 days after the delivery date, shipping costs will not be refunded.

2) - Customer is responsible for Return Shipping Cost. We will provide a return label but the cost will be deducted from your product refund.

3) - If you purchased a Playset, the whole set with all items must be returned, individual items can not be returned.

4) - The product is like "Brand New" and not damaged.

5) - Product is in original packaging.

Need to start a return? Email our customer support team at hello@lilyandriver.com

Memory Pad for Little Rocker